Thank you for choosing Pickup Technologies Ltd for your on-demand pickup and delivery services, including taxi, courier packages, and transportation via various means such as cars, bicycles, motorbikes, minitrucks, and trucks. Pickup Technologies Ltd offers both driver and user apps to enhance your experience. This Privacy Policy is tailored to our on-demand service app and reflects how we manage your personal information in the course of your interactions with our platform.

**1. Information We Collect**

**1.1 Personal Information**: We may collect personal information as you engage with our platform. The personal information we gather can encompass, but is not limited to:

- Your name
- Contact information (e.g., email address, phone number)
- Delivery address
- Payment information
- Profile picture (if you choose to upload one)
- Feedback and reviews

**1.2 Non-Personal Information**: During your usage of the app, we may also automatically collect non-personal information, which may include:

- Device details (e.g., device type, operating system)
- Log data (e.g., IP address, browser type)
- Usage information (e.g., pages visited, features utilized)

**2. How We Use Your Information**

**2.1 Personal Information**: We utilize your personal information for the following purposes:

- To provide and enhance our on-demand services
- To process and fulfill your pickup and delivery requests
- To communicate with you regarding your account and orders
- To customize your experience on the app
- To send you promotional offers and updates (with your consent)
- To address your inquiries and provide customer support

**2.2 Non-Personal Information**: Non-personal information is used for statistical analysis, research, trend identification, and to enhance the functionality and performance of our app. Additionally, we may employ non-personal information in an aggregated and anonymized manner for marketing and advertising endeavors.

**3. Sharing of Information**

**3.1 Service Providers**: We may share your information with trusted third-party service providers who assist in the operation of our app and the delivery of our services. These service providers have access to your information solely for specific tasks on our behalf and are contractually bound to maintain the confidentiality and security of your information.

**3.2 Legal Compliance and Protection**: We may disclose your information if mandated by law or in response to a valid legal request. Moreover, information may be divulged to protect our rights, safety, property, or the rights, safety, or property of others.

**4. Data Security**

We implement reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction. However, please be aware that no method of transmitting data over the internet or electronic storage can be deemed entirely secure, and we cannot guarantee absolute security for your information.

**5. Your Choices**

**5.1 Account Information**: You have the option to update or modify your account details through the settings provided on the app. You may also delete your account; however, please note that some information may persist in our records even after deletion.

**5.2 Communications**: If you wish to cease receiving promotional communications from us, you can do so by following the instructions provided in the communication. Nevertheless, we may continue to send you non-promotional messages related to your account and transactions.

**6. Children's Privacy**

Our app is not intended for use by individuals under the age of [13/16/18], and we do not knowingly collect personal information from children without the consent of their parent or guardian. Should we become aware of the collection of personal information from a child without parental consent, we will take steps to erase that information.

**7. Changes to this Privacy Policy**

We may periodically update this Privacy Policy, with any modifications taking effect upon posting the revised policy on the app. We encourage you to periodically review this Privacy Policy to stay informed regarding how we collect, utilize, and protect your information.

**8. Contact Us**

If you have any inquiries, concerns, or recommendations concerning this Privacy Policy or our privacy practices, please get in touch with us at [info@pickup.be or contact via App contact form].

By utilizing the app, you consent to the provisions outlined in this Privacy Policy.